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Robotic Process Automation: the complete guide on the subject!

Technology / Date: 03-22-2025

Robotic Process Automation, or Robotic Automation Process, in free translation into Portuguese, is a technological application that aims to perform repetitive tasks , which require a low level of cognition.

Thus, it replaces or supports human labor and offers more dynamism to production routines.

In other words, it works like software capable of performing numerous activities, such as data processing, content typing and information categorization, among others, ensuring greater efficiency and agility in daily tasks.

In other words, RPA is a human assistant. With it, real-life employees can leave aside more bureaucratic tasks and focus on strategic actions.

Robotic Process Automation: how does it work?

To put it in a bit more tangible terms, RPA is not a real robot.

It has nothing to do with R2-D2 from the Star Wars saga, for example.

In fact, it is an invisible tool that is part of an automation program.

It works through commands carried out in the front-end programming part of the software , with the manipulation of codes and algorithms.

Speaking like this, it seems complicated, but in fact, an IT professional can implement solutions of this nature without much difficulty.

The great advantage of RPA is that it acts on the system interface , that is, the surface closest to the end user.

This means that it can exchange information between any website or app as if it were a regular administrator.

But with much greater precision, in a fully automated way, and with almost no errors.

Another important aspect is that human intervention is minimal.

The entire data processing process is done by the bot itself, making the application more independent , optimized and as less intrusive as possible.

Finally, Robotic Process Automation is usually a technology with a very high degree of compatibility .

It easily adapts to existing systems already implemented in the company, such as Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) , in addition to being scalable.

5 Advantages of Robotic Process Automation

Now that you are a little more familiar with the concept and operation of Robotic Process Automation, how about learning about the practical advantages that the technology can offer?

We have separated five of the main benefits, check them out below:

1. Automate repetitive tasks

One of the main advantages of RPA is pattern identification .

It can recognize the presence of programmed rules and conditions and respond to these commands with a high level of accuracy.

Therefore, it ends up becoming an excellent solution for repetitive tasks, which do not require a more elaborate or creative response.

Which ultimately leads to a second benefit: increased productivity .

When the workload from bureaucratic activities decreases, employees have more time to dedicate themselves to other, more complex responsibilities.

2. Standardize processes and activities

Whether due to lack of attention, tiredness or even inability, it is common for employees to make mistakes and rework is necessary.

With RPA, the tendency is for this type of problem to practically disappear, as the processes and activities will be standardized by software .

Documents such as invoices and contracts, for example, will be filled out automatically, based on reliable information from the databases.

This way, the chance of any data being reported incorrectly is significantly reduced.

3. Optimize professional skills

It is a waste of time and money for a company to leave a talented professional performing functions that could be performed by a robot.

By implementing RPA, an organization can get the best out of its employees, empowering them with solutions that a machine cannot yet offer, such as creative and innovative solutions and strategic decision-making .

Sometimes, having a lean team that adds value with multidisciplinary skills is more advantageous than having a large, underutilized team.

4. Increase information security levels

The General Data Protection Law (LGPD) is now in force in Brazil, making it essential to take care with customers' personal and financial information.

With RPA, it is possible to guarantee greater protection for this sensitive data, through more secure storage , and avoid any type of penalty provided for by law.

5. Mitigate costs and increase revenue

The last advantage of implementing RPA that we list here is nothing more than a consequence of all the others.

It's a mathematical logic.

When you reduce errors and the need for rework, increase efficiency, integrate systems and make more assertive use of your talents, there is a natural mitigation of costs and an increase in revenue .

Therefore, adopting Robotic Process Automation solutions is a way to tip your financial balance to the positive side.

Robotic Process Automation in Company

Given so many advantages, there is no reason for your company not to invest in implementing RPA.

To ensure that this process happens as smoothly as possible, we have put together a step-by-step guide with 4 essential tips:

1. Keep up to date with new technologies

When it comes to technology , it seems impossible to stay up to date with the latest developments on the market, given the huge range of options available.

However, you need to make an effort to ensure you choose the ideal solution , targeting the needs of your business.

Since the idea is to reduce costs and increase revenue, choosing the right option is essential to ensure that the logic of operational efficiency is not reversed.

2. Invest in team training

The implementation of new developments, especially technological ones, requires an adaptation process , which may be longer or shorter, depending on the capabilities of your team .

If you have experienced IT professionals with the knowledge to implement the right RPA solutions, this onboarding time tends to be faster.

There is also the option of having an external team, IT outsourcing .

For companies that do not wish to invest heavily in the specialization of their employees, this may be an interesting alternative.

3. Seek systems integration

This is the key point of implementing Robotic Process Automation.

As previously mentioned, two of the great advantages of RPA are its high compatibility with other systems and the absence of the need for human labor to carry out this integration.

However, this process is not always easy, as programs handle data processing in different ways.

That’s why technical support to start incorporating this information is so important.

4. Consider the impacts of the change

Are your company, your employees and, most importantly, your customers prepared for the change that RPA will bring?

This is a reflection that seems basic, but it is very important to make, as it will guide the urgency with which the solutions will be implemented.

Perhaps an adaptation process is necessary before promoting a very disruptive transformation , especially if you have a target audience that is not very familiar with technology.

There is no doubt that Robotic Process Automation can only add value to your business.

However, an assessment of the immediate, medium-term and long-term impacts it may cause must be part of your strategic planning .